• +27 84 695 6956
  • lizl@empoweredcoaching.co.za
  • +27 84 695 6956
  • lizl@empoweredcoaching.co.za

Privacy Policy

This Privacy Policy explains how Empowered Coaching, owned by Lizl Groenewald, a certified Master Life Coach Practitioner (“Owner,” “we,” or “us”), collects, uses, stores, and protects the personal information of users (“you” or “user”) on the website www.empoweredcoaching.co.za (“Website”). By accessing and using this Website, you agree to the practices described in this Privacy Policy.

1. Information Collection

We may collect personal information that you voluntarily provide, including:

  • Personal Identifiable Information:
    Such as your name, email address, phone number, or other details when you fill out forms, subscribe to newsletters, or communicate with us.
  • Usage Data:
    Such as your IP address, browser type, and other technical data collected automatically when you interact with the Website.
  • Payment Information:
    For services purchased through the Website, securely processed through trusted third-party payment processors.

2. Use of Personal Information

We use your personal information for the following purposes:

  • Responding to your inquiries or requests.
  • Providing coaching services or related offerings.
  • Sending newsletters, updates, or marketing communications (with your consent).
  • Processing payments securely.
  • Improving the Website and our services based on user feedback.
  • Complying with legal and regulatory obligations.

 

3. Data Storage and Security

We implement reasonable and appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:

  • Secured servers with encryption.
  • Access controls limiting employee or contractor access to data.
  • Using trusted third-party service providers that comply with industry security standards.

While we strive to protect your data, no system is completely secure. You acknowledge and accept this risk by using the Website.

 

4. Data Sharing and Disclosure

Your personal information may be shared with:

  • Third-Party Service Providers: To facilitate payment processing, email marketing, or other operational needs.
  • Legal Authorities: Where required by law or to protect our legal rights.

We do not sell, rent, or share your data with third parties for marketing purposes without your explicit consent.

 

5. Cookies and Tracking Technologies

The Website may use cookies and similar tracking technologies to:

  • Enhance user experience.
  • Analyse Website traffic and usage patterns.
  • Deliver personalised content and advertising.

You may adjust your browser settings to refuse cookies. However, some features of the Website may not function properly without them.

 

6. Third-Party Websites

The Website may link to external websites or services, which have their own privacy policies. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their policies before providing personal information.

 

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws. When data is no longer needed, it will be securely deleted or anonymised.

 

8. Your Rights

Under South African law and POPIA, you have the right to:

  • Access Your Information: Request a copy of the personal information we hold about you.
  • Update or Correct Your Information: Ensure your data is accurate and up to date.
  • Request Deletion: Ask us to delete your personal information where legally permissible.
  • Object to Processing: Opt-out of certain data processing activities, such as direct marketing.
  • Withdraw Consent: Revoke consent for data processing where applicable.
  • Complain to the Regulator: Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed.

To exercise these rights, please contact us using the details provided below.

 

9. Children’s Privacy

The Website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected such data, please notify us immediately so we can delete it.

 

10. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised effective date. Please review the Policy periodically to stay informed of our practices.

 

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Empowered Coaching
Website: www.empoweredcoaching.co.za
Email: lizl@empoweredcoaching.co.za